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           Online Order Information                
          Fall Term Ordering Starts: August 22, 2015:                
                                               
       ORDER DATE:                    PICK-UP / SHIP DATE:
Before September 10th               Available for Pick-up/Ship-out September 14th
September 11th Available for Pick-up/Ship-out September 15th
September 12th - 25th Available for Pick-up/ Ship-out within 2 Business days
After September 25th 2 Business days - Will be Shipped UPS Only. Pick-Up at store is NO longer available.  



               
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           New and Used Books:                 
         
  • Please indicate your preference for NEW or Used books. When USED books are not available the Titan Store will fill order with NEW books.
  • If you do not want substitutions please indicate "No Substitutions" in "Order Comments" text box. If your preference for NEW/USED is not available the book will be canceled from your order.
  • Please check quantities when reviewing and paying for your order. This will ensure that you do not get double charged.
               
           Purchasing for Another:                 
         
  • Only the student can order using the Deferred Billing payment option.
  • For credit card purchases please use the student’s L-Number and indicate the name of the person picking-up the order in the "Order Comments" text box.
  • Do Not click more than once to submit an online order. Doing so may cause your credit card to be charged multiple times.
  • Billing address should be the same as billing address of credit card for payment to go through. Using P O Box may cause payment to be voided.
  • If renting book(s) for another use student's L-Number as I.D. Number.
               
           Back Orders:                 
         
  • Due to limited space there will be three scheduled Drop Dates for back-ordered items (books or merchandise). Please refer to the table below.
  • If you have an item(s) that has been dropped,you may submit a new order for the item(s) or, come in to the Titan Store and purchase it once it is available.
  • To contact us about back ordered merchandise email: websalesrepick@lanecc.edu
               
                                                                                   

Back-Order Drop Date Schedule

Ordered By: Drop Date:
September 9th                         

September 11th 

September 14th

September 18th

September 21st

September 25th

September 28th 

October 2nd

Items will be dropped one week after order date      Except Under Extenuating Circumstances.

                     
               
           Cancelation:                  
         
  • Cancellation accepted within 24 hrs. of placing order.
  • Textbooks/Merchandise are charged at the time the order is filled. Back-ordered items are not charged until the item is in stock and is processed.
  • Cancellation of classes does not automatically cancel an online order.  
  • To Cancel all or part of your order please send an email to: websalescancel@lanecc.edu     
               
           Links:                 
         

Returns Information                               Payment Information                 Shipping Information

               
                         
                           


 

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